YOUR WHISKY ADVENTURE STARTS HERE

What safety measures are in place during the tours?

• Your safety and well-being are our top priorities. Our team is trained in first aid and advanced driving techniques, ensuring a secure and comfortable journey for all guests. Additionally, our vehicles undergo regular sanitation to maintain cleanliness standards throughout the tour.

What is included in the tour price?

• The tour price includes transportation to and from your Speyside accommodation (within 20 miles of Aberlour), expert-guided tours of distilleries and attractions, whisky tastings, meals (where specified), and any additional experiences mentioned in the tour description. Please refer to the specific tour details for a comprehensive list of inclusions.

Are there any additional costs during the tour?

• In most cases, the tour price covers all planned activities and experiences. However, there may be optional add-ons or personal expenses such as souvenirs, additional food or beverages, or gratuities for guides. Any additional costs will be communicated before the tour begins.

Can I customise my tour itinerary?

• Yes, we offer flexibility in tour itineraries to accommodate your preferences whenever possible. Please let us know in advance if you have specific requests or if there are any attractions or distilleries you'd like to visit. Our team will do their best to tailor the tour to your interests.

What is the group size for the tours?

• Our tours are designed for groups of 2-7 people to ensure a personalised and intimate experience. For larger groups, please get in touch with us for customised arrangements.

Do you accommodate dietary restrictions?

• Yes, we strive to accommodate dietary restrictions and preferences whenever possible. Please inform us of any dietary requirements when booking your tour, and we will make arrangements to ensure you have suitable meal options during the tour.

What happens if the weather is bad?

• While we do our best to conduct tours, rain or shine, safety is our priority. In the event of inclement weather that affects tour operations, we will communicate with you regarding any changes or cancellations. Depending on availability, we may offer alternative indoor activities or reschedule the tour for a later date.

What is your cancellation policy?

• Our cancellation policy varies depending on the tour and the circumstances. Please refer to our terms and conditions for specific details. Generally, we require a minimum notice period for cancellations to provide a full or partial refund, depending on the situation.

How can I book a tour?

• Booking a tour with CopperCairn is easy! Hit the 'Click Here To Book' button and fill out details to provide any necessary information, and someone will get back to you shortly with our availability and details. If you have any questions or need assistance, please get in touch with our friendly team at info@coppercairn.com; we'll be happy to help.

Is tipping customary?

• While tipping is not mandatory, it would be appreciated if your guide provided exceptional service. If you choose to tip, a standard gratuity of 10-15% of the tour price is customary, but the amount is entirely at your discretion.

What is the duration of the tours?

• The duration of each tour varies depending on the itinerary. We offer half-day, full-day, and multi-day tours, with specific start and end times provided for each tour. Please refer to the tour details for accurate duration information.

Do you offer tours for beginners or experienced whisky enthusiasts?

• Yes, our tours cater to a wide range of whisky enthusiasts, from beginners to connoisseurs. Whether new to whisky tasting or a seasoned aficionado, our expert guides will tailor the tour to suit your knowledge and interest.

Can children participate in the tours?

• While our tours are primarily designed for adults, we may be able to accommodate children on specific tours. Please get in touch with us to discuss options for family-friendly tours or private bookings suitable for all ages.

Are the tours wheelchair accessible?

• We strive to make our tours as accessible as possible for all guests. However, some distilleries and attractions may have limited accessibility. Please inform us of any mobility concerns or special requirements when booking your tour, and we will make every effort to accommodate your needs.