Privacy

Collection

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Use and Disclosure

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.   All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Data Quality

We will reasonably ensure that the personal information we collect, use or disclose is accurate, complete and up to date. When the information is no longer needed, we will take reasonable steps to destroy personal information.

Data Security

Reasonable steps are taken to protect the personal information we hold from misuse and loss, and from unauthorised access, modification or disclosure.

Access and Correction

Clients can request access to their personal information that we keep on record. If the client believes that any information is incorrect or out of date, they may, of course, ask us to correct it.

Written consent for disclosure of information is required to be sent to CopperCairn by the individual to access personal information and may not be otherwise disclosed without the individuals written consent

There is no fee for requesting access to client's information, however we may charge for reasonable cost of processing the request

Requests by clients to suppress their own information from our Direct Marketing database will be processed free of charge and may be directed to us verbally, in writing or via email.  We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact Information

If individuals have any questions or suggestions regarding our Privacy Statement, please telephone or write to the us at info@coppercairn.com